ProviderSearch tips
Find a Provider
With ProviderSearch, you can find the most up-to-date listings of doctors, hospitals, urgent care centers, and other types of health care providers. You may choose from a list of providers within 30 miles of your home or work address. Here's how:
- Launch the ProviderSearch tool.
- Enter a location (street address, city, county, or state).
- Further narrow your search by Provider Name/ID/License Number or by Plan/Network.
- Select a type of provider (doctor, hospital, medical group, etc.) to get your results.
- Finally, you can choose Print Results to print your search results.
The provider network selections are:
| Location | Coverage level | Enrollment Plan Codes | Network name (select during Provider Search) |
|---|---|---|---|
| Northern California | High Option | LB1, LB2 and LB3 | Full HMO (FEHB Northern CA High Option) |
| Northern California | Basic Option | T41, T42 and T43 | SmartCare Network Large Group with walk-in-clinics (FEHB Northern CA Basic Option) |
| Southern California | High Option | LP1, LP2 and LP3 | ExcelCare Large Group with walk-in-clinics (FEHB Southern CA High Option) |
| Southern California | Standard Option | P64, P65, P66 | HMO – SmartCare Network Large Group with walk-in-clinics (FEHB Southern CA Standard Option) |
| Southern California | Basic Option | P61, P62, and P63 | Salud HMO y mas Large Group (FEHB Southern CA Basic Option) |
TIP: All searches – You need choose a plan from the "Select Plan" drop-down menu of the ProviderSearch tool. Refer to "Step 1: Pick a Plan" in the "How to Enroll" section to find out which plan(s) are offered by your employer group.
Urgent Care Centers – The right choice?
You'll want to visit an urgent care center when your condition is serious but not life-threatening. With wait times in California emergency rooms averaging 164 minutes,1 urgent care centers (UCC) can save you time and money, and are staffed by physicians. They are also useful when you are out of your main service area.2 Use the ProviderSearch tool to find your nearest UCC.
If you feel that you are experiencing an emergency, call 911 immediately or go to the nearest ER.
Not sure what to do? Call our Nurse Advice Line
Receive timely access to registered nurses for help with everyday health questions – 24/7. You can get help with a number of health issues, such as, how to care for minor injuries and illnesses and advising on seeking medical care. Just call the phone number on your member ID card.
Other searches
- Find a chiropractor
- Find a behavioral health provider
- CA.gov – Medical Group Report Card
- Leapfrog – Hospital quality ratings
Get cost estimates
Log in to your Health Net member account to get estimates of your costs for medical procedures and services ahead of time. Compare these costs at different providers to make more informed choices.
1 Source: autoinsurance.org
2 Refer to your Evidence of Coverage (EOC) document for benefit and coverage information pertaining to urgent care services.