Contact Us

Contact Us
Benefit	Contact Information
Health Net Member Services	General benefit questions or issues 800-522-0088 888-331-1777 En Español (Spanish) 1-800-995-0852 (TDD/TTY - Hearing assistance) Send a secure message
CVS/caremark™	General questions or to order refills 888-624-1139 (English & Spanish) 1-866-236-1069 (TDD/TTY - Hearing assistance) For new prescriptions, either you or your doctor can call: 800-875-0867 Place refill orders online Note: You will be asked to log into the Health Net website. Then you will be automatically taken to the CVS/caremark™ website (no additional login required).
Behavioral Health & Substance Abuse Programs	Health Net's Behavioral Health customer service 888-779-2236 For questions or help with authorizations, referrals and transition of care.
Chiropractic Benefits	American Specialty Health (ASH) 800-848-3555 (8:00 a.m. to 5:00 p.m. Pacific time) Find a provider
Nurse Advice Line	Log in to healthnet.com or refer to the back of your Health Net ID card for contact information.
Call Health Net from outside the United States	Dial the AT&T USADirect access number for the country you are calling from. (Visit AT&T Traveler for a list of country access codes). After the prompts, dial toll-free 800-552-3971 to be connected to our main customer service system.
Health Net's Special Investigations Unit	Report any fraud or suspected fraud issues. Learn more 800-977-3565