Contact Us

Contact Us
BenefitContact Information
Health Net Member ServicesGeneral benefit questions or issues
CVS/caremark™General questions or to order refills For new prescriptions, either you or your doctor can call:
800-875-0867 Note: You will be asked to log into the Health Net website. Then you will be automatically taken to the CVS/caremark™ website (no additional login required).
Behavioral Health & Substance Abuse ProgramsHealth Net's Behavioral Health customer service For questions or help with authorizations, referrals and transition of care.
Chiropractic BenefitsAmerican Specialty Health (ASH)
Nurse Advice LineLog in to or refer to the back of your Health Net ID card for contact information.
Call Health Net from outside the United States
  1. Dial the AT&T USADirect access number for the country you are calling from. (Visit AT&T Traveler for a list of country access codes).
  2. After the prompts, dial toll-free 800-552-3971 to be connected to our main customer service system.
Health Net's Special Investigations UnitReport any fraud or suspected fraud issues. Learn more