Find a Provider Tips
Find a Provider – FAST!
With Find a Provider, you'll quickly find the most up-to-date listings of qualified in-network doctors, urgent care centers, hospitals, and other types of healthcare providers near your home or work.
- Enter a location (address, city, county or zip code) and click on Select your plan.
- Select your health plan or network, from the following table and then click Continue.
- Choose to search by specialty, facility/group name, provider name, or the NPI (National Provider Identifier) or, choose a Category to select the type of provider you need (medical professionals, medical facilities, Behavioral Health, etc.).
- You can narrow your search within these categories, and then further filter the results using the filter options on the left side of the screen, including distance, languages spoken, gender and office features.
- Finally, you can click on Print to print your search results.
Finding provider details needed to complete your enrollment application or change your primary care provider (PCP).
To select or change your primary care physician (PCP), you'll need their 10-digit Enrollment ID#, found by clicking Show Details in the doctor's profile. If your provider has multiple PPGs, a blue "More locations" button will appear in the contact information section. Selecting this option will allow you to view the particular enrollment ID for the PPG you are interested in.
The provider network selections are:
| Location | Coverage level | Enrollment Plan Codes | Network name (select in Find a Provider) |
|---|---|---|---|
| Northern California | High Option | LB1, LB2 and LB3 | Full HMO (FEHB Northern CA High Option) |
| Southern California | High Option | LP1, LP2 and LP3 | Salud HMO y Más Large Group (FEHB Southern CA) |
| Southern California | Standard Option | P64, P65, P66 | Salud HMO y Más Large Group (FEHB Southern CA) |
| Southern California | Basic Option | P61, P62, and P63 | Salud HMO y mas Large Group (FEHB Southern CA) |
Urgent Care Centers – The right choice?
You'll want to visit an urgent care center when your condition is serious but not life-threatening. With wait times in California emergency rooms averaging 164 minutes,1 urgent care centers (UCC) can save you time and money, and are staffed by physicians. They are also useful when you are out of your main service area.2 Use the ProviderSearch tool to find your nearest UCC.
If you feel that you are experiencing an emergency, call 911 immediately or go to the nearest ER.
Not sure what to do? Call our Nurse Advice Line
Receive timely access to registered nurses for help with everyday health questions – 24/7. You can get help with a number of health issues, such as, how to care for minor injuries and illnesses and advising on seeking medical care. Just call the phone number on your member ID card.
Get cost estimates
Log in to your Health Net member account to get estimates of your costs for medical procedures and services ahead of time. Compare these costs at different providers to make more informed choices.
1 Source: autoinsurance.org
2 Refer to your Evidence of Coverage (EOC) document for benefit and coverage information pertaining to urgent care services.
Choosing a Hospital
When you or a loved one needs hospital care, check ratings among your local options. Compare patient safety scores and ratings on the services that matter to you when choosing a hospital. Find out more about Hospital Quality.